Your Clients, Quality Assurance and Funding

Mediation Resource Toolkit
These documents support mediation services' work. Their application achieves client referrals, quality practice and funding. Add to this resource if you can by uploading documents to the mediation support wiki site, password msmsms.

Take from what is shared whatever is useful to you. Return to the mediation resource toolkit each month to see which of the planned 18 sections have been updated with your colleagues' resources:

Section 15) Evaluation

Victim Satisfaction Framework